Refund and Cancellation Policy

Last updated: July 20, 2026

Thank you for enrolling in our professional training courses at Expert24 (https://expert24.in). We want to ensure that our students have a rewarding experience while securing and implementing our educational programs.

As with any online purchase experience, there are terms and conditions that govern our Refund & Cancellation Policy. By purchasing a course on our platform, you agree to our policy outlined below.

1. Cancellation Policy

Due to the nature of digital products and instant access configurations, an enrollment order cannot be canceled once the payment is successfully processed and student dashboard access is provisioned. We request all users to carefully review the course syllabus, modules, and details before initiating a purchase checkout.

2. Refund Policy (Digital Courses)

Expert24 provides non-tangible, irrevocable digital goods (online training courses and downloadable blueprints).

  • Strict No-Refund Policy: All course purchases made on https://expert24.in are final and 100% non-refundable. Once you secure access to the learning portal, we do not offer cash refunds, adjustments, or course exchanges.
  • Technical Exceptions: If you are charged twice for the same transaction due to a payment gateway lag or double-deduction, the duplicate amount will be automatically reversed and refunded back to your original payment source within 5 to 7 working days, as per standard banking timelines.

3. Content Access Issues

If you face any technical difficulties, server access errors, or dashboard validation glitches after a successful purchase, please do not hesitate to contact our technical team immediately. We are committed to resolving your digital access issues within 24–48 hours.

4. Corporate Governance & Contact Details

This digital platform and its commercial transactions are legally managed and represented by the following entity:

Legal Entity Name: Expert Group Of Education
GSTN: 23AYSPL78XXX1ZM
Udyam Registration: UDYAM-MP-45-003XXXX
Gumasta Registration: XXXX251212SE000058
Registered Address: Pichhore Chanderi Road Bamore Kalan 473585
Mobile Number: +91 8889868637
Email Support: support@expert24.in
Contact Page: https://expert24.in/contact/

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